How It Works

From Sign-Up to Smarter Support

Five simple steps take you from choosing a plan to an AI chat widget and help center that answer your customers.

1

Choose a Plan & Open a Ticket

Pick the plan that fits your business and open a ticket. There is no online payment — our team contacts you to confirm the details and activate your account.

2

Create Your Project

Add a project for your website or product. Each project keeps its own knowledge base, chat widget and help center, so you can run several brands from one account.

3

Build Your Knowledge Base

Import content by scraping the pages of your website, or write articles yourself. Organize everything into categories so answers are always easy to find.

4

Launch Your Chat Widget & Help Center

Customize the chat widget to match your brand and add its script to your website. Publish a documentation site generated from your knowledge base so customers can help themselves.

5

Improve From Real Conversations

Review your chat history to see what customers ask, then add or refine articles. Your support gets better with every conversation.

Ready to get started?

Choose a plan and open a ticket — or contact us if you have questions first.

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